ABOUT ACTIVUS CONNECT
Activus Connect is a dynamic and innovative company that provides exceptional customer service solutions to various industries. Our company is committed to delivering excellent customer service through our state-of-the-art technology and highly trained workforce. We are dedicated to helping our clients build customer loyalty and satisfaction, which translates to increased revenue and business growth.
We specialize in providing customer service solutions such as inbound and outbound call center services, email and chat support, social media management, and back-office support. Our team of experts is equipped with the latest tools and technologies to ensure seamless communication and efficient handling of customer interactions.
At Activus Connect, we value our employees as our most significant asset. We foster a culture of collaboration, innovation, and growth, where everyone is encouraged to contribute their ideas and talents. We believe in providing a work environment that is conducive to professional and personal development, where our employees can thrive and achieve their career goals.
ROLES AND TYPES
Activus Connect offers a wide range of job opportunities for individuals who are passionate about customer service and technology. We have various types of roles, including customer service representatives, technical support specialists, sales representatives, quality assurance analysts, trainers, and managers.
Our customer service representatives handle inbound and outbound customer interactions, providing exceptional service and resolving customer issues efficiently. Technical support specialists assist customers with technical issues, including troubleshooting and resolving software and hardware problems. Our sales representatives promote and sell our products and services to new and existing customers, generating revenue for the company.
Quality assurance analysts ensure that our employees comply with company standards and provide high-quality service to our customers. Trainers develop training programs and deliver training sessions to employees, ensuring that they are equipped with the necessary skills and knowledge to perform their duties effectively. Managers oversee the day-to-day operations of the company, ensuring that we deliver exceptional service to our customers and achieve our business goals.
IS ACTIVUS CONNECT HIRING NOW?
At Activus Connect, we are always looking for talented individuals to join our team. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. To view our current job openings, please visit our website or contact our HR department.
IS IT HARD TO GET A JOB AT ACTIVUS CONNECT?
We believe that our employees are our most significant asset, and we are committed to hiring the best talent in the industry. Our hiring process is rigorous, and we only select candidates who meet our high standards of excellence. However, we encourage everyone who is passionate about customer service and technology to apply for our job openings, as we value diversity and inclusivity in our workplace.
WHAT IS THE HIRING PROCESS AT ACTIVUS CONNECT?
Our hiring process at Activus Connect is designed to identify the best talent in the industry and ensure that they are a good fit for our company culture and values. The process includes the following steps:
1. Application: Interested candidates can apply for our job openings by submitting their resumes and cover letters through our website or job portals.
2. Screening: Our HR team screens all applications to identify candidates who meet our job requirements and qualifications.
3. Interview: Shortlisted candidates are invited for an interview, usually conducted over the phone or in-person. The interview assesses the candidate's skills, experience, and fit with our company culture.
4. Assessment: Depending on the job position, candidates may be required to take tests or assessments to evaluate their technical and soft skills.
5. Background check: We conduct a background check on all candidates to verify their education, employment history, and criminal record.
6. Offer: Candidates who successfully complete the hiring process are offered a job, subject to the successful completion of pre-employment requirements.
HOW MANY EMPLOYEES DOES ACTIVUS CONNECT HAVE?
Activus Connect has a global workforce of over 2,500 employees, serving clients in various industries worldwide. We are proud of our diverse and talented team, which is committed to delivering exceptional customer service and contributing to the growth and success of our company.
WHERE ARE ACTIVUS CONNECT HEADQUARTERS?
Activus Connect is headquartered in San Francisco, California, USA, with additional offices in the Philippines and Costa Rica. Our global presence enables us to provide round-the-clock customer service to our clients, regardless of their location or time zone.