What is a Field Service Supervisor Job?
Field Service Supervisor jobs are professional positions in charge of overseeing teams of technicians and specialists who work in the field, performing installations, repairs, and maintenance on various types of equipment and machinery. The Field Service Supervisor is responsible for ensuring that work is completed on time, within budget, and to the highest standards of quality and safety. This position requires a combination of technical expertise, leadership skills, and customer service abilities.
What Do Field Service Supervisors Usually Do?
Field Service Supervisors perform a variety of tasks on a daily basis, including managing and scheduling the work of field service technicians, ensuring that work is completed on time and to the highest standards of quality and safety, troubleshooting and resolving technical issues, and communicating with customers to ensure their satisfaction. They also provide training and support to technicians, monitor job costs and budgets, and maintain accurate records of work completed.
Top 5 Skills for Position
- Leadership skills
- Technical expertise
- Customer service abilities
- Organizational skills
- Problem-solving skills
How to Become a Field Service Supervisor
To become a Field Service Supervisor, you typically need to have a bachelor's degree in a related field, such as engineering or business administration. You also need to have several years of experience working in the field as a technician or specialist, as well as demonstrated leadership abilities. Some employers may also require additional certifications or training in specific areas of technical expertise.
Average Salary
The average salary for a Field Service Supervisor in the United States is around $70,000 per year. However, this can vary widely depending on factors such as location, industry, experience level, and specific job duties.
Roles and Types
Field Service Supervisors can work in a variety of industries, including manufacturing, healthcare, telecommunications, and construction. Some common roles for Field Service Supervisors include managing teams of technicians who install and maintain equipment, overseeing the repair and maintenance of machinery, and providing technical support to customers.
Locations with the Most Popular Jobs in USA
Some of the locations with the most popular Field Service Supervisor jobs in the United States include:
- California
- Texas
- Florida
- New York
- Illinois
What Are the Typical Tools?
Field Service Supervisors typically use a variety of tools and equipment in their work, including:
- Hand tools
- Power tools
- Diagnostics equipment
- Computers and software
- Communication devices
In Conclusion
Field Service Supervisor jobs are challenging and rewarding positions that require a combination of technical expertise, leadership skills, and customer service abilities. If you are interested in pursuing a career in this field, it is important to gain experience as a technician or specialist, as well as to develop your leadership abilities. With a strong work ethic and a commitment to quality and safety, you can succeed in this exciting and dynamic field.